A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Rex so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Aqua Guard Water Damage has spent years pulling water out of Rex basements, crawl spaces, and commercial units, and that hands-on history shows in how fast our crews assess a loss. We know which Rex neighborhoods sit on older clay pipe, which developments have a history of sump failures, and which zip codes flood first when storm drains back up.
Being local to Rex means our estimators know the going rate for drywall and flooring replacement in your area, so the quote you get reflects your market instead of a national average that never quite matches your invoice.
We invest in ongoing training as drying standards and equipment evolve, rather than treating a technician's initial certification as the finish line.
Yellow-brown rings on your ceiling or walls almost always mean water has been sitting behind the surface longer than you think, and the drywall paper backing is likely already feeding mold growth. Waiting to see if the stain spreads only gives moisture more time to travel further into the structure.
If opening windows and running a fan doesn't clear the smell within a day, the moisture source is still active and needs professional extraction, not just ventilation. A smell that returns after cleaning is a strong sign the moisture is still present.
Tile that suddenly sounds hollow when you tap it often means the mortar bed underneath has been sitting in moisture long enough to lose adhesion. That hollow sound rarely resolves on its own.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Bubbling near a window or exterior wall frequently points to a flashing or seal failure letting water into the wall cavity a little at a time.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
Our Structural Drying process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
Drying logs track humidity, surface moisture, and airflow at every checkpoint, so you get documented proof the structure is dry before we close out the job — useful for your insurance claim too.
Category 3 blackwater intrusions require full PPE, controlled demolition of porous materials that can't be sanitized, and hospital-grade antimicrobial treatment before reconstruction begins.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
We handle everything from replacing water-damaged drywall and insulation to refinishing floors, so the property is restored to pre-loss condition under one contract instead of three.
Furniture, documents, and electronics affected by water intrusion get assessed on-site, with salvageable items cleaned and stored while unsalvageable items are documented for your claim.
Dispatch asks enough to prep the right equipment before the truck even leaves, so the crew isn't guessing what they'll find on arrival.
Technicians arrive with moisture meters and thermal cameras to map exactly how far the water has traveled, including inside walls and under flooring where you can't see it.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
We re-test every affected area before calling a job complete, then coordinate repairs so you're not left with an open punch list.
We operate under proper licensing and insurance in every market we serve, with documentation available on request.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
Flat-rate pricing means the number we quote is the number you pay, regardless of how long the drying cycle takes.
We stand behind every job with a documented re-inspection before we consider the work complete.
We'd rather run drying equipment an extra day at our own cost than close out a job with a moisture reading we're not confident in.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Our Rex coverage area spans 30273, with trucks positioned to reach any address in the service radius quickly.
Coverage isn't limited to the city center — our Rex routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"A pipe burst behind our water heater and the crew here in Rex had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., Rex"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Rex"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Rex"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., Rex"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., Rex"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Rex"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Rex"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Rex
